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Principal Engineer Software - Platform Database (Cortex)

Palo Alto Networks

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.


Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!


Your Career

We are looking for a Principal Software Engineer to join the Cortex team, specifically within the Cortex Platform Group's infrastructure team. In this role, you will be a key player in driving the development and optimization of our platform's infrastructure.

As part of the software development group, you will take a hands-on role in the full lifecycle of our product and platform, from coding and development to implementation and ongoing improvements. This position will allow you to directly influence the platform's architecture, ensuring it meets the highest standards of quality and efficiency, while collaborating with cross-functional teams to deliver robust, scalable solutions.


Your Impact

  • Responsible for supporting MySQL, BigQuery, Redis databases

  • Configure, maintain, and troubleshoot production-grade DBs

  • Producing effective monitoring utilities for production

  • Configuring metrics to prevent issues from reaching to paying customers

  • Designing dashboards for quick prod envs overview

  • Your impact will make waves in and out of the Cortex Platform group, as our team serves parties from all over the organization

  • You will get a front-row seat to a monstrous-scale production product, in which every line of code matters in terms of cost, efficiency, and use experience

  • Scale tuning (/resources) based on existing customer usage, licenses and stats (slots, CPU, memory)


Your Experience

  • BS in Computer Science, equivalent knowledge, or equivalent military experience

  • Experience with writing applicative code that meets customers (Go, Python) - must

  • Experience with running self-managed databases on K8S or on prem DB management - must

  • Experience with MySQL, Redis, BigQuery (tuning, monitoring, internals) - must (at least one of the above)

  • Experience with database monitoring to optimize performance and diagnose issues - must

  • Maintenance plan activities including backups, indexing, integrity etc

  • Experienced in OPS\DevOps engineering, with software development orientation

  • Interaction with development teams to optimize queries contributes to database design and development

  • Provide technical support for database environments/applications, including software installation, database creation, upgrades, patches


The Team

The infrastructure team is a part of the Cortex Platform group. it is a highly technical and multidisciplinary team. The team is detached from the product roadmap, as we are fully dedicated to backend infra - developing shared components, tackling high-scale infrastructure issues, monitoring tools, setting the bar for technical acumen, and making our group developer experience better. You will get the chance to work closely with DevOps teams, Pipeline teams, dev teams (in and out of the group), and automation teams all in which to make the Platform Group (and others) work better.

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